Resource Guide

In-House IT vs Outsourced IT: What It Actually Costs on the Treasure Coast

Owners usually compare a technician's salary to a managed services quote and stop there. That math is incomplete. On the Treasure Coast, once you load benefits, tools, training, coverage gaps, and hurricane season, the answer changes fast.

The Incomplete Math

What the salary number leaves out

Here is a straight comparison. We use Titan's published starting-at managed service plan prices so you can do the math with real numbers, not vague "call for a quote" language.

Budget for:

  • Payroll burden (25 to 35% on top of base)
  • Tools bought at retail
  • Training and certifications
  • Recruiting and turnover across Martin, St. Lucie, Indian River, and Okeechobee
  • Management time
  • Coverage gaps (~220 working days)
  • Skill breadth
What You Get

What managed IT actually includes

Monthly per-computer or per-user fee for help desk, monitoring, patching, endpoint protection, and depending on plan backup, cloud workspace management, planning reviews. Projects quoted separately.

Titan starting points (planning prices, not a final quote)

Atlas

$60 per computer / month

Dependable help desk and protected computers

Hyperion

$75 per computer / month

Microsoft 365 or Google Workspace plus backup and written cyber risk report

Helios

$125 per computer / month

HIPAA, cyber insurance, or CMMC readiness plus fractional vCIO

Cronus

$150 per user / month (min 5 users, up to 3 devices each)

Stronger after-hours options

Every plan includes MFA setup and enforcement. Help desk Monday to Friday, 8 AM to 5 PM Eastern. On-site across Treasure Coast and northern Palm Beach from Stuart. Full grid: managed service plans.

Honest downsides of outsourcing

  • Shared team during storms
  • Knowledge in documentation
  • Weak providers hard to fix

Vetting matters.

Worked Example

Worked example: 25 computers

In-house: one mid-level tech plus burden, tools, and training; business hours only.

Managed IT planning math

  • Atlas25 × $60 = $1,500 / month ($18,000 / year)
  • Hyperion25 × $75 = $1,875 / month ($22,500 / year)

Verdict ~25 seats: outsourced usually wins on cost, coverage, skill breadth.

Worked Example

Worked example: 75 computers

In-house: two people minimum; six-figure before tooling.

Managed IT planning math

  • Hyperion75 × $75 = $5,625 / month ($67,500 / year)
  • Helios75 × $125 = $9,375 / month ($112,500 / year)
  • Cronus (75 users)75 × $150 = $11,250 / month ($135,000 / year)

Link again to managed service plans for inclusions.

Co-managed often wins when daily on-site presence is needed.

The Real Question

Is outsourced IT cheaper than in-house?

  • Under ~50 seatsUsually yes when fully loaded.
  • 50 to 150Hybrid often cheapest.
  • AboveInternal dept may make sense with outside specialists.

Anyone who says one model is always cheaper is selling that model.

Decide For Yourself

Questions that decide it

  1. 1Daily on-site need?
  2. 2What if the only IT person is out during ransomware or a named storm?
  3. 3Need security/compliance expertise a generalist won't have?
  4. 4Buying tools at retail a provider already owns?
  5. 5Who plans IT strategy a year out?
  6. 6Growth plan: right at 20 may be wrong at 60.
The Titan Difference

How Titan is different on this math

  • Published starting prices - managed service plans
  • MFA included on every plan
  • On-site across Treasure Coast and northern Palm Beach from Stuart
  • Compliance readiness, not a certification claim. Compliance must come before claim.
  • Locally owned, family-owned, and veteran-owned. Chamber members in all four counties.
Next Step

Next step

Straight comparison via IT assessment. Review managed service plans and starting prices, call 772-279-6180, or request assessment at titanitmgmt.com.

Disclaimer: Starting-at prices are planning figures aligned with common Treasure Coast MSP plan structures. Final pricing from assessment and written proposal.

Want the straight comparison for your business?

We will walk through your environment, your seat count, and your compliance needs, then show you the real math. No pressure, no sales theater.