Restaurant and Hospitality IT Support on the Treasure Coast

• A network built for service. Business-grade firewall, switches, and Wi-Fi, with separate networks for POS and payment devices, staff, guests, and cameras, so a guest device never shares a network with your card readers.
• Internet that keeps working. Primary internet plus a backup connection, such as cellular, so online orders and card processing keep running when the main line drops. Many cloud POS systems can also take payments offline for a time; we help you understand how yours behaves before you need it.
• Office computers and devices. Managed, patched, and monitored computers in the office and at the host stand, with updates scheduled outside service hours.
• Access and logins. Individual accounts for managers instead of one shared password, multi-factor authentication on email and back-office systems, and quick removal of access when someone leaves.
• Email security. Advanced email filtering and phishing protection, with training that helps managers spot fake vendor invoices, gift card scams, and payment change requests.
• Backup and tested recovery. Backup of office computers and files, separate backup of Microsoft 365 or Google Workspace, and restores we actually test and record.
• Cameras and phones. We install and support security cameras and business phone systems, and keep them on their own part of the network.

Every business that accepts cards is expected to follow the Payment Card Industry Data Security Standard, known as PCI DSS. Your payment processor decides what you need to validate each year, often a self-assessment questionnaire. Many modern POS systems take on a large share of the card security work, but the network around them is still yours.

Here is where we fit. We help with PCI readiness on the IT side: keeping payment devices on their own network, keeping guest Wi-Fi away from business systems, patching, unique logins, MFA, and a written record of how your network is set up. That record makes your self-assessment easier to answer honestly.

What we do not do is certify PCI compliance. We are not a qualified security assessor, and no IT company can make that call for you. Your business, your processor, and where required a qualified assessor confirm what applies.

If customer card or personal information is exposed, timelines matter. Florida law adds a 30-day notice requirement for many breaches of personal information, and your processor will have its own requirements. Our article on Florida data breach law for small businesses explains the Florida side.

Restaurants hire fast, especially in season. Every new manager needs access to email, scheduling, and back-office tools, and every departure is a password that should stop working that day. We set up access by role, keep a simple list of who has what, and remove access promptly when someone leaves.

If you run more than one location, we keep networks, devices, and security settings consistent from site to site, so a fix at one location is a fix everywhere and a new location opens on a known setup.

Payment fraud often arrives by email: a "vendor" asks to change bank details, or an "owner" asks a manager to buy gift cards. MFA, email protection, and training help. The most important control is still a simple habit: confirm any change to payment or bank details by phone at a number you already have on file. Learn more in What is business email compromise?

Our Stuart office at 900 SE Ocean Blvd, Suite 130D, is open Monday to Friday, 8 AM to 5 PM Eastern, and our help desk is staffed during those hours on every plan. Most issues are solved remotely. When a visit is the right call, our technicians come to you anywhere across the Treasure Coast and northern Palm Beach County. On Atlas, Hyperion, and Helios, onsite visits are scheduled as needed and billed as written in your agreement. Cronus adds priority onsite response and 24/7 help desk coverage under the plan agreement, which matters for businesses that do most of their sales at night and on weekends.

Restaurants with evening and weekend hours, or more than one location, usually look at Helios or Cronus. Helios adds email encryption, phishing training, compliance readiness support, and quarterly reviews, and Cronus adds 24/7 help desk coverage. Hyperion and above include vendor management, which is where our software vendor liaison work lives. See every plan and starting price on our managed service plans page.

Start with an IT assessment. We will look at your network, Wi-Fi, computers, accounts, backups, and security, recommend the plan that fits, and put the price in writing.

Schedule a Consultation | Call 772-279-6180 | See Managed Service Plans