Marina and Marine Business IT Support on the Treasure Coast

• Network and Wi-Fi built for the waterfront. Business-grade wireless planned around long docks, metal buildings, and salt air, with separate networks for staff, guests, and payment devices so a guest laptop never shares a network with your card readers.
• Internet that keeps working. Primary internet plus a backup connection, such as cellular, so check-in, booking, and card processing keep running when the main line goes down.
• Point of sale and payment devices. Managed computers and network support for the fuel dock, ship store, and front desk, with coordination with your POS and payment vendors when a terminal or integration needs their help.
• Access and logins. Individual accounts instead of shared passwords, multi-factor authentication on email and remote access, and quick setup and removal of access as seasonal staff come and go.
• Email security. Advanced email filtering and phishing protection, with training that helps your office spot fake supplier invoices and payment change requests.
• Backup and tested recovery. Image-based backup of your server and key workstations, separate backup of Microsoft 365 or Google Workspace, and restores we actually test and record.
• Cameras and security systems. We install and support security cameras, and we coordinate with your gate, access control, or alarm provider when their system shares your network.

On the Treasure Coast, hurricane prep is part of running a marine business, and your IT belongs in that plan. We help you build a simple, written storm plan for your technology: which systems are backed up offsite and how recently, which equipment gets shut down, unplugged, or moved, who can reach email and files if the office is closed, and how phones and booking pages are handled while the docks are cleared. We review it before the season, confirm backups when a storm is coming, and help you bring systems back in a sensible order afterward.

Backups are only useful if they can be restored. That is why we test restores and keep a record of them, so you know your contracts, billing records, and customer files can come back even if equipment at the marina does not.

Fuel, slips, storage, service, and retail add up to a lot of card payments. Card brands expect merchants to follow the Payment Card Industry Data Security Standard (PCI DSS). We help with PCI readiness on the IT side, such as keeping payment devices on their own network, patching, access control, and documentation. We do not certify PCI compliance. Your business and your payment processor determine what you need to validate, and the processor or a qualified assessor confirms it.

Payment fraud often arrives by email. A message that looks like it came from a boat owner, a parts supplier, or a contractor asks to change bank details or rush a payment. We reduce that risk with MFA, email protection, sign-in monitoring, and training. The most important control is still a simple habit: confirm any change to payment or bank details by phone at a number you already have on file. Learn more in What is business email compromise?

Customer files also hold personal details. If something goes wrong, Florida law adds a 30-day notice requirement for many breaches of personal information. Our article on Florida data breach law for small businesses explains what that means.

Our Stuart office at 900 SE Ocean Blvd, Suite 130D, is open Monday to Friday, 8 AM to 5 PM Eastern, and our help desk is staffed during those hours on every plan. Most issues are solved remotely. When a visit is the right call, our technicians come to you anywhere across the Treasure Coast and northern Palm Beach County. On Atlas, Hyperion, and Helios, onsite visits are scheduled as needed and billed as written in your agreement. Cronus adds priority onsite response and 24/7 help desk coverage under the plan agreement, which helps operations that stay busy on weekends.

Many marine businesses fit Hyperion or Helios. Hyperion and above include vendor management, which is where our software vendor liaison work lives, and Helios adds email encryption, phishing training, and quarterly reviews. Busy multi-site operations often choose Cronus for priority onsite and around-the-clock help desk coverage. See every plan and starting price on our managed service plans page.

Start with an IT assessment. We will look at your computers, network, Wi-Fi, accounts, backups, and security, recommend the plan that fits, and put the price in writing.

Schedule a Consultation | Call 772-279-6180 | See Managed Service Plans